People living in a Juneau neighborhood tried to rescue their neighbor from a house fire in the Mendenhall Valley Monday.

According to Capital City Fire Rescue, authorities are investigating and say multiple neighbors assisted in performing CPR as fire personnel arrived at the home on Dogwood Lane.

The victim, who was the only occupant of the home, did not survive and was taken to the State Medical Examiner’s Office in Anchorage for an Autopsy. She was identified on Wednesday as 77-year-old Mona R. Azevedo of Juneau.

CCFR says investigators determined that the fire started on a kitchen countertop. A melted appliance was taken as evidence to see if it was the possible source of the fire.

The Fire Marshall’s Office says the fire does not appear to be suspicious.

Officials said they want to remind people not to put themselves in a dangerous situation when deciding to try and rescue someone from a burning structure. 

CCFR would like to remind residents to not place yourself in a dangerous situation when deciding to attempt to rescue someone from a burning structure. 

"Without proper protective equipment and air supply, the chances for additional fire victims increases," they said. "Call 911 immediately to report a fire and stay on the phone with the dispatcher to give updated information on the fire or emergency situation until instructed to hang up."

The fire marshal's investigation is ongoing with assistance from the Bureau of Alcohol, Tobacco, Firearms and Explosives. Evidence is being sent to ATF's Fire Research Laboratory in Maryland for forensic analysis.

Azevedo's family has been notified of her death.

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