Over the weekend, hundreds of technicians installed hardware upgrades, code fixes, and major software releases
ANCHORAGE – Two months after its troubled rollout, Healthcare.gov is getting a much needed makeover.
Over the weekend, hundreds of technicians installed hardware upgrades, code fixes, and major software releases. The upgrades promised faster loading times, fewer time outs or page failures and the ability to handle more users at once — as many as 50,000 at a time.
The site improvements allowed some users to log on and create an account within 10 minutes, then navigate the site with ease. Gone were the issues so well documented by early users.
The White House said the site still isn’t perfect, but technicians will continue to work on it and add improvements. One thing that is still unclear: how well the site is actually processing applications. The president’s office has not revealed if the consumer information being sent to insurance companies is accurate.
The White House said 375,000 people tried to shop on the improved site before noon Monday — a positive sign, but the high number did cause some problems.
Some people were put on hold and asked to come back later; a stressful situation for many trying to sign up before the December 23 deadline.