• Forecast
  • News Tip
  • Categories
Temperature Precipitation
Estimated read time
48s

Utility warns customers of billing scam

By KTVA CBS 11 News 9:23 AM August 6, 2014
ANCHORAGE –

Chugach Electric Association is warning customers of a nationwide scam that aims to rob customers of their credit card or other financial information.

In a written statement released Wednesday morning, the utility said the scammers are contacting people by phone and threatening to disconnect their electric service if a supposedly past-due bill isn’t paid. According to Sarah Wiggers, a Chugach spokeswoman, the utility has heard about the scam from about one customer per week for the past several months. It’s not a new scam, but Wiggers said the utility wanted customers to know that’s not how Chugach does business.

Instead, Chugach said it goes through several steps before disconnecting service – including giving the customer advance notice. Additional, the utility said it does not take credit card payments directly.

Chugach said anyone who’s contacted by a suspected scammer should hang up, contact the utility to verify the status of their account and report the incident to the Anchorage Police Department.

Latest Stories

  • Weather

    Daybreak weather, Jan. 26

    by Brett Shepard on Jan 26, 8:31

    Mostly sunny today in Southcentral and very cold. In the Southeast skies will be mostly cloudy with some patchy fog. In the Interior it will be bitterly cold with patchy ice fog. On the North Slope it will be very cold with windy conditions and flurries. Out West it will be very cold with some […]

  • News

    Dog credited with alerting Fairbanks family of fire

    by Associated Press on Jan 26, 8:17

    A dog is credited with waking up family members after a fire broke out in their Fairbanks home. The Fairbanks Daily News Miner (http://is.gd/vEPKdp) reports the fire began in the chimney of the Executive Estates home Sunday morning while the family slept. Officials say the dog alerted family members, who smelled burning when they woke […]

  • Crime

    Wasilla man with felony warrant tries to dodge trooper, injures officer

    by KTVA CBS 11 News on Jan 26, 7:09

    A Wasilla man with a felony warrant and a mobile methamphetamine lab was taken into custody after he tried to run from an Alaska State Trooper and fought with the officer, authorities say. Sunday around 9:20 p.m., AST conducted a traffic stop on a 1999 Subaru Legacy for moving violations. When a trooper tried to […]

  • Crime

    Anchorage police investigate fatal shooting near University Area

    by KTVA CBS 11 News on Jan 25, 22:52

      Anchorage police are investigating a shooting after a male with a gunshot wound was pronounced dead at a hospital Sunday evening. Just after 8:30 p.m., the Anchorage Police Department received a report of a gunshot victim at a business near Lake Otis Parkway and Tudor Road, according to a statement from police. The exact […]

  • News

    Walker calls Obama’s ANWR proposal “significant step in the wrong direction”

    by KTVA CBS 11 News on Jan 25, 17:47

    In a press conference Gov. Bill Walker called on Sunday, the governor says he’s “angry, very angry” over an announcement from President Obama’s administration to propose new wilderness designations in Alaska’s Arctic National Wildlife Refuge (ANWR). In a release from the White House, Obama said the Department of the Interior revised a plan to “better sustain […]

  • News

    Anchorage police search teams find value in winter training

    by Dave Leval on Jan 25, 11:25

    The state of Alaska has a lot to offer those who enjoy heading outdoors during winter. But it can also be dangerous should residents get lost. Various search crews gathered at the Beach Lake trails in Chugiak Saturday. They looked for three people who got “lost” while at the park. Except those people had never been […]

  • News

    Walker, congressional delegation ‘outraged’ over Obama’s ANWR proposal

    by KTVA CBS 11 News on Jan 25, 10:59

    A White House announcement Sunday has sparked Gov. Bill Walker and the state’s congressional delegation to claim that President Obama, along with Interior Secretary Sally Jewell, are “declaring war on Alaska’s future.” This follows a move on the Obama administration, proposing new wilderness protections in the Arctic National Wildlife Refuge. In a release from the White House, […]

  • Sports

    South Anchorage football hires Chris Borst, former Dimond head coach

    by KTVA Sports on Jan 24, 15:21

    After spending five seasons as head football coach for Dimond High School, Chris Borst is moving across town to coach alongside John Lewis at South. Citing differences in coaching philosophies, Borst left Dimond at the end of the 2014 football season. Former Lynx strength coach Nick Winkler will take over head-coaching duties at Dimond. This is […]