GCI restores wireless service to customers
Many GCI customers statewide experienced outages trouble with their wireless service.
According to Heather Handyside, spokesperson for GCI, some customers were affected, while others were not.
Customers were able to make calls out and send and receive text messages, Handyside says, but customers were unable to receive calls.
“At about 5:30am today GCI customers began experiencing service issues on their mobile devices. Service interruptions appear to be impacting both Android and iPhones. While it appears that service has been partially restored for some LTE customers, 4G LTE data, 4G LTE voice, 3G voice and voice-over-wifi services continue to be affected statewide. GCI technicians and engineers are working to resolve this issue as quickly as possible. We apologize for any inconvenience this causes for our customers.”
Full wireless service was restored to customers by around 3:45 p.m. Friday.
GCI is the parent company of Denali Media Holdings.
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