• Forecast
  • News Tip
  • Categories
Temperature Precipitation
Estimated read time
1m 18s

Postal service tackles holiday rush with automation, extra staff

By Heather Hintze 7:48 AM December 19, 2013

Several hundred employees work almost 24/7 to process holiday mail.

ANCHORAGE – The post office at Ted Stevens Anchorage International Airport is usually a busy place during the holidays, but self-service kiosks and online technology have led to shorter wait times for many customers.

“This post office is always the best,” said Janet Furr, who mailed several packages Wednesday. “They’re fast. They know what they’re doing. I work in Midtown and I drive to the airport to do business with these guys.”

Just a week before Christmas, the airport post office was relatively calm up front. The back processing area was a different story. During an average month, the post office handles about 40,000 packages every day, but the number jumps to 60,000 during the month of December.

“Mail processing is very automated,” said Operations Support Specialist Joshua Phillips. “It goes through a lot of machines to make sure it gets to its destination safely.”

Several hundred employees work almost 24/7 to process holiday mail: Phillips said that number includes additional, seasonal staff, but the bulk of the work is done by the post office’s regular staff.

“Our career employees really step up and do a fantastic job putting in additional hours to process the mail,” he said.

According to the post office, one way to expedite the process is to make sure your mail is properly addressed and the writing is legible. The sooner you ship your packages, the better the chance they’ll arrive at their destination by Christmas morning.

Click here for a complete list of Christmas shipping deadlines.

Latest Stories

  • Crime

    Police investigate early morning mugging and nearby shooting

    by KTVA CBS 11 News on Oct 01, 12:40

    The Anchorage Police Department says it is investigating an early Saturday morning mugging and a nearby shooting that occurred moments later. Police first responded to the area of Fourth Avenue and D Street just after 2:50 a.m. A male victim told them he was robbed of his jewelry by multiple Samoan males, police said in […]

  • Lifestyle

    First official Yup’ik interpreter for Alaska Court System

    by Adrian Wagner/KYUK on Oct 01, 11:59

    This story originated from KYUK Public Media and was republished with permission. BETHEL — In the Yukon Kuskokwim Delta, where Yup’ik is the primary spoken language, the Alaska Court System has a new Yup’ik interpreter, who happens to be the first official interpreter for the language in the country. Crystal Garrison, who recently passed the National Center for State Courts’ written exam for Court […]

  • Crime

    Families of Alaskans killed in Puerto Rico demand answers

    by Eric Ruble on Oct 01, 11:37

    Six months ago, 29-year-old Yosue Orencio Soto-Brito and Rodolfo “Fofo” Contreras, 23, left for a two-week Puerto Rican vacation. The long-time friends were found dead on a roadside near the capital city of San Juan on March 21, shortly before they were set to return home. Soto-Brito’s sister, Aydee Naranjo, said Puerto Rican police did […]

  • News

    YKHC president/CEO apologizes for unsanitary dental instruments, says he’ll work to rebuild trust

    by Anna Rose MacArthur/KYUK on Oct 01, 11:18

    This story originated from KYUK Public Media and was republished with permission. BETHEL — Yukon Kuskokwim Health Corporation President and CEO Dan Winkelman has issued an apology to YKHC customers for the recent incident involving partially sterilized dental instruments. Over an eight-day period from Sept. 13 through Sept. 21, the dental clinic saw 191 patients and used partially […]

  • News

    Anchorage family wants justice after 12-year-old deaf boy’s dog killed in hit and run

    by Sierra Starks on Sep 30, 20:20

    A broken red collar is a reminder that there’s something missing at Valerie Anderson’s East Anchorage home. It’s the collar that belonged to Scooby Doo, the family’s labrador retriever, who was 12-year-old J.J. Anderson’s best friend. J.J has special needs and wears cochlear implants to hear. The family got Scooby to be a companion for […]

  • Lifestyle

    Make it Alaskan Festival kicks off holiday craft show season

    by Heather Hintze on Sep 30, 18:59

    Like its name suggests, everything you’ll find at the Make it Alaskan Festival is made in Alaska. While most of the 140 vendors came with a complete inventory to the show at the Sullivan Arena, artists like Sarah Chatfield continued to piece together products in their free time. “I try to stay busy while I’m […]

  • News

    UAA team works to find new ways to bring running water to rural Alaska

    by Lauren Maxwell on Sep 30, 18:55

    It’s something most people in Anchorage take for granted — running water. But according to the Department of Environmental Conservation (DEC), more than 3,300 homes in rural Alaska don’t have running water or a flush toilet. Several years ago the DEC started the Water and Sewer Challenge. Teams were challenged to find innovative ways to bring […]

  • News

    APD: 1 dead in West Anchorage industrial accident

    by KTVA CBS 11 News on Sep 30, 17:48

    A man was killed, Friday afternoon, when a wall he and another man were removing collapsed, the Anchorage Police Department (APD) wrote in a release. Few details were immediately available, but at 3:34 p.m. emergency responders were called to a four-plex on the 1500 block of W. 40 Avenue. Police said the men were removing […]