• Forecast
  • News Tip
  • Categories
Temperature Precipitation
Estimated read time
1m 18s

Online shopping steals sales from local businesses

By Shannon Ballard 7:23 PM December 2, 2013

Friendly faces are the only leg up some local stores have on Cyber Monday

ANCHORAGE – When you’ve worked at the same store for 27 years like Marcy Baker, you know your customers.

“A lot of them I’ve seen since they were little and now they’re adults and they’re buying equipment for their kids,” Baker said.

After the long holiday weekend, she’s back to work at Alaska Mountaineering & Hiking. She is trying her best to ignore the fact it’s Cyber Monday and people are rushing to the Internet for sales.

“That does cut into our business for sure,” Baker said. “We just try to concentrate on what we do well and not get dragged down by the negativity of, oh my gosh, they’re stealing our business.”

A trade group says 131 million people will shop online during Cyber Monday, up two percent from last year.

All that shopping will take nearly a half billion dollars away from businesses nationwide.  So what to do?

Alaska Mountaineering can’t offer the same deals you might find online today. But they do offer something the Internet can’t provide — friendly faces.

Across town Lisa Maurer’s email is full of holiday promotions.

“You can get almost everything online,” Maurer said.

But online she couldn’t find what she was looking for. Her friends at Classic Toys helped her find something better for her Star Wars-obsessed 11 year old.

“I got the new Star Wars corporate alliance tank droid, which I know he doesn’t have,” she said.

Personal relationships are the only leg up some local stores have on Cyber Monday.

It’s what they hope will help keep local money local.

Latest Stories

  • News

    Small earthquake hits Alaska peninsula; no damage reported

    by Associated Press on Apr 30, 16:00

    TYONEK, Alaska (AP) – The Alaska Earthquake Center says a magniture-3.3 earthquake hit a peninsula in the southern part of the state. The center says the earthquake struck the Kenai Peninsula region at 1:32 p.m. Sunday. Its epicenter was 20 miles (32 kilometers) southeast of Tyonek, a coastal village of about 200 people. The center […]

  • Fairbanks woman gets 23 years for husband’s shooting death

    by Associated Press on Apr 30, 13:51

    FAIRBANKS, Alaska (AP) – A 51-year-old Alaska woman charged with killing her husband who was missing for weeks before police found his body buried under snow on their property in Fairbanks has been sentenced to 23 years in prison. The Fairbanks Daily News-Miner reports (http://bit.ly/2qiyuDj) Monica Dee Forbes was sentenced Friday for the 2015 death […]

  • News

    Anchorage police looking for missing teen

    by KTVA CBS 11 News on Apr 30, 13:41

    The Anchorage Police Department is asking for the public’s help locating a 13-year-old runaway.  Alexis Stewart left during the night and hasn’t spoken to her family since. APD said there are concerns for her safety. Stewart is described as being 5 feet 3 inches tall, with straight, long blonde hair. Police did not know what […]

  • Politics

    Lawmakers find common ground on $1T plan to keep gov’t open

    by Associated Press on Apr 30, 12:54

    WASHINGTON (AP) – Top Capitol Hill negotiators are reporting progress toward a long-sought agreement on a massive $1 trillion-plus spending bill that would fund the day-to-day operations of virtually every federal agency through Oct. 1. Aides say lawmakers closely involved in the talks have worked through many sticking points in hopes of making the measure […]

  • Weather

    At least 9 killed as storms roll across the US

    by Associated Press on Apr 30, 11:51

    CANTON, Texas (AP) – The Latest on severe weather in parts of the U.S. (all times local): 3:10 p.m. Authorities say two people have died in flooding in Arkansas, raising the death toll from weekend storms in that state to three. Officials say two children are also missing in Arkansas after a vehicle was swept […]

  • Man charged in Fairbanks shooting that left 1 critically injured

    by KTVA CBS 11 News on Apr 30, 10:45

    A 37-year-old man, who turned himself in to Fairbanks police, was taken into custody Saturday evening, following a shooting that left another man with critical injuries. According to the Fairbanks Police Department, the shooting was reported at 3:57 p.m., Saturday. When police arrived at 612 11th Avenue they found Vernon Smoke, 36, with a gunshot wound […]

  • Lifestyle

    The ‘Greatest Show on Earth’ folds its tent for good

    by CBS News on Apr 30, 10:12

    Faced with declining ticket sales, the Ringling Brothers and Barnum & Bailey Circus — after juggling the numbers as best it could — is staging its final performance two weeks from today … which means that for anyone wanting to take one last look, there’s no time to lose. Lee Cowan reports: “Ladies and Gentleman, […]

  • Lifestyle

    Facebook acknowledges election manipulation

    by CBS News on Apr 29, 18:07

    Without saying the words “Russia,” “Hillary Clinton,” or “Donald Trump,” Facebook acknowledged Thursday for the first time what others have been saying for months. In a paper released by its security division, the company said “malicious actors” used the platform during the 2016 presidential election as part of a campaign “with the intent of harming […]