There’s a buzz going around Chugach Electric Association. And it’s not just wattage surging through power lines.
“Chugach doesn’t call a customer to ask for a credit card number,” said Chugach Electric spokesperson Sarah Wiggers.
That’s exactly what Wiggers says someone is doing to customers across the region. The caller claims you owe money and your power will be turned off unless you immediately pay with a debit or credit card.
But that’s not how the electric company does business.
“Second notice we might call you, but we would never take your credit card over the phone,” said Wiggers, explaining that first notices for late payments are usually sent via snail mail.
“We actually collect bills through a third-party bill service,” she added.
The scam is the latest effort to try and steal your personal information.
To help protect yourself from identity thieves, the Better Business Bureau has several tips. You can find them here on KTVA’s On-Air Links page.